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Table of Contents

BASIC MODULES

  • 1. Overview
  • 2. Mindfulness and Reflection in Clinical Training and Practice
  • 3. Therapeutic Aspects of Medical Encounters
  • 4. Balance, Self-Care

ESSENTIAL ELEMENTS

  • 5. Integrated Patient-Centered and Clinican-centered Interviewing - Structure and Content of the Interview
  • 6. Build a Relationship
  • 7. Open the discussion
  • 8. Gather Information
  • 9. Understand the Patients Perspective
  • 10. Share Information
  • 11. Reach Agreement
  • 12. Provide Closure

ADVANCED ELEMENTS

  • 13. Responding to Strong Emotions
  • 14. Nonverbal Communication: It goes without saying.  Computers & EHRs
  • 15. Understanding Difference and Diversity in the Medical Encounter: Communication across Cultures.
  • 16. Promoting Adherence and Health Behavior Change
  • 17. Shared Decision-Making
  • 18. Exploring Sexual Issues
  • 19. Exploring Spirituality & Religious Beliefs

COMMUNICATING IN SPECIFIC SITUATIONS

  • 20. Family Interview
  • 21. Communication & Relationships with Children and Parents
  • 22. The Adolescent Interview
  • 23. The Geriatric Interview
  • 24. Tobacco Intervention
  • 25. Motivating Healthy Diet and Physical Activity
  • 26. Anxiety & Panic Disorder
  • 27. Communicating with Depressed Patients
  • 28. Domestic Violence
  • 29. Alcohol: Interviewing and Advising
  • 30. The Clinical Assessment of Substance Use Disorders
  • 31. Medically Unexplained Symptoms and Somatization
  • 32. Advance Directives
  • 33. Giving Bad News
  • 34. Communicating near the End of Life
  • 35. Dialog about Unwanted Outcomes
  • 36. Ending Clinician-Patient Relationships

COMMUNICATING WITH COLLEAGUES

  • 37. The Oral Presentation
  • 38. High Performance Teams: Diversity and RESPECT
  • 39. Talking with Impaired Clincians
  • 40. Giving Effective Feedback: Enhancing the Ratio of Signal to Noise
  • 41. Professionalism: Boundary Issues
  • 42. Effective Clinical Teaching

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